managed-services

Predictable results at a predictable price.

"Don't put off until tomorrow

what you can do today"

- Benjamin Franklin

Penn Systems Group excels in providing proactive flat-rate Managed IT Services. We analyze and craft unique support solutions that align to the specific needs of our diverse customer base.

We expect to serve in an advisory capacity, to help our customers understand the complex landscape of security vulnerabilities, disaster recovery planning, and the ongoing support steps necessary to ensure defined business continuity. Our process adheres to specific SLA criteria aliging to customer business needs. Our key delivery metrics are:

  • Regular On-Site Preventive Maintenance
  • Strategic Planning and Network Consultation
  • Network Documentation
  • Unlimited Remote Helpdesk Support
  • Regular Windows PC Patch & Update
  • Network Reporting
  • 24x7x365 PC/Server Monitoring & Alerting
  • Vendor Relationship Management
  • Access to Customer Portals